Privacy Policy

Effective date: Jan 1st 2026

Visionary Institute of Leadership Pty Ltd trading as ZITA Consultants (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly.

1. Information We Collect

We may collect:

  • Your name, email address and phone number.

  • Billing and payment information.

  • Information submitted through enquiry forms, questionnaires and applications.

  • Information shared during coaching sessions, workshops or programs.

  • Website usage information, including cookies and analytics data.

2. How We Use Your Information

We may use your information to:

  • Deliver coaching, consulting and educational services.

  • Process payments and manage bookings.

  • Communicate with you regarding appointments and programs.

  • Improve our services and client experience.

  • Send newsletters, updates and marketing communications.

  • Comply with legal obligations.

3. Refund Policy

You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

4. Confidentiality and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

While we take security seriously, no method of electronic transmission or storage is completely secure.

5. Third-Party Providers

We may use trusted third-party providers, including payment processors, booking systems, email platforms and analytics providers, to assist in delivering our services.

6. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve user experience and understand how visitors interact with our website.

You can adjust your browser settings to refuse cookies if you prefer.

7. Access and Correction

You may request access to the personal information we hold about you and request corrections where necessary, subject to applicable law.

8. Australian Consumer Rights

Nothing in this Privacy Policy excludes or limits any rights you may have under Australian law.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be published on our website.

10. Contact

Visionary Institute of Leadership Pty Ltd trading as ZITA Consultants

For enquiries regarding these Terms and Conditions, please contact us via the contact details listed on our website.

Zita Consultants

Quick links

Contact Details

  • Melbourne, Victoria Australia

Copyright 2026. Visionary Institute Of Leadership Pty Ltd. All rights reserved.